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  • Delivery Policy

    Delivery Policy Service Fulfilment

    Overview

    At Dalbit Aesthetics, we provide aesthetic and skincare services including Glow & Hydration Therapy, Skin Health & Correction, and Advanced Facial Rejuvenation.
    As these are service-based offerings, “delivery” refers to how appointments are scheduled and fulfilled.

    Booking & Confirmation

    After making a booking, you will receive a confirmation via email.
    Your appointment is considered confirmed only once this confirmation is received and any required payment has been completed.

    Service Fulfilment

    All services are provided in person at our designated location, unless stated otherwise.
    Treatments will be carried out on the scheduled date and time of your appointment.
    The duration of each session may vary depending on the selected treatment and individual requirements.

    Arrival Guidelines

    Clients are encouraged to arrive 10–15 minutes before their scheduled appointment.
    Late arrival may result in:

    • Reduced treatment duration
    • Rescheduling of the appointment

    This helps ensure minimal disruption to other scheduled clients.

    Changes & Rescheduling

    Appointments can be rescheduled with at least 48 hours’ notice.
    We will make reasonable efforts to accommodate your preferred time, subject to availability.

    Missed Appointments

    Failure to attend a scheduled appointment without prior notice may result in:

    • Loss of deposit
    • Full or partial charge of the booked service

    Availability & Scheduling

    All services are subject to availability of staff, equipment, and time slots.
    We reserve the right to reschedule or cancel appointments due to:

    • Operational requirements
    • Staff availability
    • Equipment maintenance
    • Unforeseen circumstances

    If this occurs, you will be informed promptly and offered an alternative appointment.

    Pre-Treatment Requirements

    To ensure safe and appropriate service delivery:

    • You may be required to complete a consultation or provide relevant health information
    • Failure to provide accurate details may result in modification or refusal of the service

    Aftercare

    After your treatment, you may receive aftercare instructions.
    It is important to follow these instructions to optimize results and minimize any potential side effects. Results and recovery may vary depending on your skin condition and adherence to the provided guidance.

    Contact

    For any questions regarding your appointment or service delivery, please contact us: bookings@dalbitaesthetics.com